3 Replies Latest reply on Jul 3, 2013 2:32 PM by Mariusz.Maniak

    Configuring Company, Department filtering on Incident (using the customer and company objects)


      Hello all,

      we want to autopopulate the Company of an Incident based upon the Raise User selected.

      I've done all of the work suggested in the support document below but it;s still not working (I've tried an IIS reset etc).

      Does anyone know of a reason why this is not working?