4 Replies Latest reply on Apr 4, 2012 6:27 AM by RichardA

    Windows Vista is NOT a legacy OS

    Specialist

      So, I was just perusing the recently-updated compatibility document and discovered that, from SP3, Vista is only supported with a legacy client. I recognise Vista wasn't a huge success, and doesn't have anything like the penetration of XP or 7 (we ourselves are looking to phase it out) but, at time of writing, is still under Mainstream support from Microsoft and accounts for around 10% of our estate.

       

      With SP3 allegedly containing over 400 bug fixes, I'm a little surprised it's been deemed unnecessary to give Vista the benefit of those fixes. It's also going to be rather administratively frustrating to manage a separate deployment process for Vista machines.

       

      Are there any plans to restore Vista support in a component patch? What will LANDesk's policy be on supporting for problems on Vista that are fixed in SP3?

        • 1. Re: Windows Vista is NOT a legacy OS
          tom.lauwers SupportEmployee

          From the Windows lifecycle fact sheet I see that mainstream support for Windows Vista will end next week, on April 10th 2012.

           

          Apart from this, it's true that Windows Vista has not been a great succes and this led Microsoft into their decision to extend Windows XP downgrade rights a second time. Users will be able to downgrade to Windows XP Professional throughout the entire life cycle of Windows 7 (until Jan 2020).

           

          While few consumers may want to downgrade from Windows 7 to XP, many have used downgrade rigths in the past years to replace Windows Vista with XP, in order to standardize on a single OS and simplify machine management.

           

          However, as long as Microsoft publishes security updates/patches for Windows Vista, these updates will be available through Patch manager. Patches that are not available publicly can be reviewed on a case-by-case basis.

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          • 2. Re: Windows Vista is NOT a legacy OS
            Specialist

            Thanks for getting back to me Tom. It's good to know that Microsoft updates for Vista will still be available through LD Patch Manager content.

             

            I'm still curious to know what the position will be if comeone experiences a client-side problem with LANDesk on a Vista machine that is resolved in LDMS 9.0 SP3. Would LANDesk issue a hotfix for SP2 in that case?

            • 3. Re: Windows Vista is NOT a legacy OS
              tom.lauwers SupportEmployee

              I can only give you a general answer to that question.

               

              In an "unsupported" configuration, this would be addressed on a case by case basis, based on the business impact and the availability of a workaround. It really depends on the type of issue you would encounter and the impact it has on the users.

               

              Many of the bug fixes in LDMS 9.0 SP3 are patches against the Core server only (without a change to the agent) and these would be resolved even if the latest agent is not redeployed on the Vista machines. As for other issues, please contact LANDesk support or your account manager and we'll do our best to find a suitable solution to your problem.

              • 4. Re: Windows Vista is NOT a legacy OS
                Specialist

                Thanks again. Hopefully I'm just being paranoid, but it's important to know where we stand with these things.