4 Replies Latest reply on Apr 13, 2012 9:59 AM by Gerald.OLMOS

    Problem with Stop clock in Incident Process

    Gerald.OLMOS Rookie

        Dear All,


      We have a problem in our process, when we are waiting for an external or client answer, our process have a stop clock, in the template the box is checked but sometimes it doesn't work. Because when we make a return from external or from our client we have this message:


      If you have any idea....