11 Replies Latest reply on Jul 7, 2012 5:05 PM by spiservicedesk

    LanDesk skips Reference Numbers in Incidents

    Rookie

      Hi guys, I'm kind of new here in Landesk Administration, so I'm trying to see if I can get help from others in this user community.

       

      The problem is that Reference Numbers in our Incident Process seems to "skip" over quite a bit of numbers, I'll attach the reference numbers pulled from our database to show the problem.

       

      May I ask what can cause this?

       

      Thanks in advance!