I'm attempting to provide html links in the solutions panel of the Article window. I paste in the link, but when attempting to access there is no hyperlink. Is there a way around this. I'm trying to save time by not having create articles with attachements or having to go through the whole document creation and taxonomy process for an end user how to section in self-service portal. It seems this is a much bigger hassle than it really should be. I just want to provide a hyperlink in a solution for end user howto Attached is a screenshot of the window I'm referring to.
Any thought or ideas are appreciated,
Knowledge article.docx 160.5 K