2 Replies Latest reply on May 4, 2012 9:09 AM by itskiguy

    Cannot open Requests from Open Requests query

    Rookie

      Hi,

      I'm using ServiceDesk 7.5 and I created a dashboard that contains the Open Requests query in a List Panel but when I doubleclick on one of those requests nothing happens.  If I use the All Requests query instead the request opens fine.  Is there some setting on the query that I have to set to make the items in it openable?