4 Replies Latest reply on Jul 9, 2012 3:26 AM by karenpeacock

    Unable to print service requests

    Rookie

      Hi,

       

      Whenever I attempt to print a request, I'm prompted by the follow error;

       

       

      "the following report failed to load: \\SERVERNAME\ITBMReports\Request.rpt"

       

       

      I have checked the crystal report section and the report has been configured correctly like the incident report - which we are able to print without any issues.

       

      are you able to suggest any ideas to resolve this fault?

       

      Many thanks