Those are the only options in Schedule Manager I'm afraid. We've had at least one other person ask about this functionality recently so it might be a good ER to raise in the ER section.
If you have it installed, you should be able to use Crystal Report Server to distribute Crystal reports via email in excel format.
Thats fine thanks for the quick response Karen.
Have you got a link to the ER section? Or is this just the 'Ideas' section?
Yes the Service Desk Enhancement Requests section where you can create and vote on Ideas. Now I am going to post a link to it but we've been seeing some wierd behaviour around this recently so if it doesn't work go to the Community home page and navigate under Browse Communities to Enhancement Requests - Service Desk-ER.