Yes you can and you can link CIs to people as well. The best overview I found is in the 7.4 New Features manual. Page 21 spells out the steps.
Just been through that - very helpful.
The only problem i have is - how do i see what was created as part of the action?
Normally you'd have the details someone entered to cause the creation to be on a collection somewhere, so you would display that. You could also use the Change action Add Configuration item and Detach to manually add/remove CIs from a change. Again there is a collection available that you can add to the change window to display these.
Also just as an FYI there is a simple Create CI action available in change to let someone manually create and add a CI to a change which might be enough for you?
Do you know if possible to have action "Create CI" to prompt which CI type to create?
Don't really want to have a "Create Desktop", "Create Laptop" etc etc
Sorry Chris - it's been a while since I played with that area. And things have probably changed since 7.4 when I last did some work in this area, so it would be best to try it out!