1 Reply Latest reply on Jun 4, 2012 8:39 AM by jnick

    vPro unmanaged devices even though they are in database?

    Rookie

      Hello,

       

      We have a large number of desktops that are vPro capable. Up until this point we have not utilized this feature. We have begun testing it on a few machines and rolling it out through LANDesk. We do not have a signed cert, but instead we are using LANDesk to generate IDs and then using a USB flash drive on bootup to configure the computer with the correct PID.

       

      Within a couple of minutes, the device does show up in LANDesk...under "Unmanaged Devices". The problem is, this computer is already in the LANDesk database with the LANDesk agent installed.

       

      Is there any way to make LANDesk realize that the machine is already in the database and synchronize with the current entry?

       

      Thanks!