1 Reply Latest reply on May 30, 2012 4:34 AM by Stocktrader

    Software distribution gets hanged

    Rookie

      Hello,

       

      I am working on software distribution and having some issues while deployment-

       

      1.On scheduler task console status is showing as machine sucessfully discovered and the deployment get hangs.

      2.On the clients side log says-

       

      Downloading file 1 of 1 from '\\WIN-S37R1MSCM6T\ldlogon\Share\7z921.exe'

      Wed, 30 May 2012 14:11:11 LSWD or Executable Client Thread

      Wed, 30 May 2012 14:11:11 PackagePath:  [\\WIN-S37R1MSCM6T\ldlogon\Share\7z921.exe]

      Wed, 30 May 2012 14:11:11 Processing generic executable

       

       

      Status shows active for about an hour.How to get resolve with these issues,so that deployment can be done properly..

      Need help asap.

       

       

      Thanks,

      Ankita

        • 1. Re: Software distribution gets hanged
          Employee

          Hello,

           

           

          you'd share some more information to have more chances to receive a proper answer as for example your version and service pack of LANDesk, the distribution method you're using, the type of the package, the target OS version and service pack etc etc..

          Anyway: are you sure that 7z921.exe is not requesting some user kind of user interaction? In this case, depending by the OS where you are running it, the user interaction may not be visible to the user at all and the job will be in stuck.

          Regards,

          StockTrader