6 Replies Latest reply on Jun 13, 2012 4:53 AM by karenpeacock

    Query which shows only orange and red escalations / incidents

    MarcelloCentineo Specialist

      Hi,

       

      Is there a way to create a query which will only show orange and red (escalations) incidents?

       

      I can't used the checkbox "is breached" cause only red incidents / escalations are breached...

       

      I need to find a way how to find only orange and/or red escaltions / incidents.

       

      I already tried to set the criteria "colour" but red has the value -65536 which I can't set as an criteria.

       

      Has anyone an idea how to ask for these orange and/or red incidents?

       

      Thanks

      Marcello