5 Replies Latest reply on Jun 13, 2012 8:28 AM by jennashaw

    Query to show all users of webaccess on a given date range

    Mark.Webb Apprentice

      Hi,

       

      We have just launched our webaccess self service portal to end users and I'm being asked by management to provide a "report" (query) of the people who have used the portal within a given time period.

      I have no idea if this information is logged or not? Or where it gets logged?

       

      I know there is an OOTB user session query, which is great for a snapshot at the time the query is run, and I can see who has logged an incident by the portal as well. But this doesn't tell me who has used the portal on a given day / time.

       

      Any idea's or suggestions?

       

      Thanks

       

      Mark