I have a user that is not being prompted to allow the remote control conection. It simply allows you to contect to the users PC with out prompt the users first. How can I change this so it requires to user to give permision. This is an isolated incident we have over 18,000 nodes working correctly.
Sounds like somebody may have sent a different configuration to this machine or possibly edited the registry directly to change it.
Check the inventory to see which agent configuration was deployed to it and schedule an update to this machine so that it receives the configuration (no need to redeploy the full agent unless it needs a version update too).
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Thank you for the quick reply, I will try that and post the results.