1 Reply Latest reply on Jul 9, 2012 3:29 AM by karenpeacock

    The need for a reciprocal 'Add Task' action in a Parent Change



      we've been getting a few 'This Change has changed status' errors when trying to complete a Change Task.


      The point it fails is where it tries to create a new task which occurs after the Complete action is taken in the Change Task process.


      It now appears that I needed to ensure that the Parent Change had the 'Add Task' action available (optionally or manually) at whichever status it was currently at.


      Can anyone please explain why this is a requirement?


      I've seen these errors with missing reciprocal 'Add Parent' and 'Add Child' actions in processes before but I'm unclear about the 'Add Task' action.


      Thanks in advance,