1 Reply Latest reply on Jul 9, 2012 3:29 AM by karenpeacock

    The need for a reciprocal 'Add Task' action in a Parent Change

    Apprentice

      Hello,

      we've been getting a few 'This Change has changed status' errors when trying to complete a Change Task.

       

      The point it fails is where it tries to create a new task which occurs after the Complete action is taken in the Change Task process.

       

      It now appears that I needed to ensure that the Parent Change had the 'Add Task' action available (optionally or manually) at whichever status it was currently at.

       

      Can anyone please explain why this is a requirement?

       

      I've seen these errors with missing reciprocal 'Add Parent' and 'Add Child' actions in processes before but I'm unclear about the 'Add Task' action.

       

      Thanks in advance,

      Keiron.