1 Reply Latest reply on Aug 24, 2012 2:02 PM by Jamie Cannon

    Help with Window Copy rules

    Apprentice

      I have a assigned task and within this process is an action to fill out the a service center call collection object with Call Reference Number.  The service center call is a Task Incident collection, what I want to do is copy the Call Reference Number back to a field on the incident I do not seem to be able to get this to work at all, i have tried even just creating a field in the Task incident and getting the Call Reference copied to that no luck.  Please help.