4 Replies Latest reply on Jul 25, 2012 5:36 AM by dgaughran

    Can't find Grow Multi-line fields check box on Webaccess config?

    Apprentice

      folks,

       

      as part of applying the SP 1 to service desk 7.5 it is recommened to do the below. only issue is though when accessing thes config page i can't locate the check box. Any ideas?

      rgds,

      dave

       

       

       

      To disable the ability of a multi-line text box to grow in Web Access:

      1. 1. In a web browser, open http://<server>/<ServiceDesk.WebAccess>/config.aspx. A logon page appears.
      2. 2. In the System password box, type tpservices, then click Log On. The Web Access Configuration Page appears.
      3. 3. Clear the Grow Multi-line fields check box, then click Save. The configuration file is updated