5 Replies Latest reply on Oct 5, 2012 4:26 PM by psythian

    MDM: DNS txt records


      The documentation of the MDM setup (http://help.landesk.com/Help/download/data/mobl/90/Mobility90Install.pdf) states to create DNS txt records. Do the TXT records need to be created for:


      internal DNS and external DNS




      internal DNS only

        • 1. Re: MDM: DNS txt records
          Jason SupportEmployee

          It depends on where the enrollment is being done from. If you are doing all enrollment from internal only then that is fine but if the enrollment will happen from the outside the LAN(this is most common) then both should be specified. But again it all subject to your environment and enrollment practices.





          • 2. Re: MDM: DNS txt records

            Hey Jason,



            Our setup will require both, inside and out. So sounds like i will need to setup both; internal and external.


            Also, when it states that "This record allows users to enroll Android or iOS mobile devices using their individual email addresses". Does this mean that users who are enrolling must have a valid company e-mail address?

            • 3. Re: MDM: DNS txt records
              Jason SupportEmployee

              Yes, it does if they do not have a valid email they need to use the enrollment URL.



              • 4. Re: MDM: DNS txt records

                Hi Jason,


                Are you sure that a valid email is required ?


                I've successfully enroll an iPhone with an imaginary email account (but with the correct domain name).


                I think the enrollment process use the name after the "@" to discover the mdm server.

                • 5. Re: MDM: DNS txt records
                  psythian Apprentice

                  Are the records different when used on external DNS? Specifically using Network solutions. When I have them entered identical as the internal they do not seem to work. FYI, I have the servername the same, using a url and not a domain type name, and I can reach it without any issues from internal and external.