3 Replies Latest reply on Sep 25, 2012 6:58 AM by GI3F

    HII error during the provisionning

    Rookie

      Hello,

       

      Whenever I run a provisioning, I receive the following error on the HII

       

      WINPE : action index=5011 type=HII

      FAILED

      error:[80001803H]L'action a échoué.

       

      Could you help me with this problem?

       

      cedric

        • 1. Re: HII error during the provisionning
          Rookie

          Bonjour,

           

          regardez un peu mon topic à ce sujet là je pense que nous avons le même problème ...

          http://community.landesk.com/support/message/82459#82459

           

          essaiyez depuis winPE de faire un Xcopy de \\PREFEREDSERVER\PATH\driver3.db pour les copier dans c:\windows\lddriverstore\ si ça fonctionne ce n'est pas un problème de droits, contrairement au message [80001803H]

           

          Pouvez vous faire une capture d'image de :

          x:\ldprovisioning\Hiiclient.log 

          en l'ouvrant par notepad par exemple :

          notepad x:\ldprovisioning\Hiiclient.log

           

          GetImageSystemDirectory: c:\Windows

          GetImageSystemDirectory: c:\Windows

          HII Proxy Location: http://CORESERVER/LANDesk/ManagementSuite/Core/Core.WebServices/hii.asmx

          Driver path found: \\PREFSERV.DOM.fr\landesk\Drivers\Seven

          Determining OS version and architecture.

          LoadReg() systemDirectory command: reg load HKLM\SOFTWARE1 c:\Windows\system32\config\software

          Registry successfully loaded.

          OS Major version: 6

           

          OS Minor version: 1

           

          OS Product type: 1

           

          Major and Minor version and product type gathered.

          Registry successfully unloaded.

          GetImageSystemDirectory: c:\Windows

          Architecture is: AMD64

           

          source path to download: \\PREFSERV.DOM.fr\landesk\Drivers\Seven\drivers.db3

          dest path for download: c:\Windows\LDDriverStore\drivers.db3

          Failed to download the driver.db3 file - HII will not continue

          Failed to get driver files list.

          ProcessDrivers failed.

          1 of 1 people found this helpful
          • 2. Re: HII error during the provisionning
            Rookie

            le fichier HiiClient.log :

             

            GetImageSystemDirectory: c:\bootsect.dat

            GetImageSystemDirectory: c:\bootsect.dat

            HII Proxy Location: http://XXXXXXX/LANDesk/ManagementSuite/Core/Core.WebServices/hii.asmx

            Driver path found: \\XXXXXXX\ldmain\landesk\files\drivers

            Determining OS version and architecture.

            LoadReg() systemDirectory command: reg load HKLM\SOFTWARE1 c:\bootsect.dat\system32\config\software

            Registry successfully loaded.

            Failed to open "Software1\Microsoft\Windows NT\CurrentVersion" key!    -> 

            Could not determine Major and Minor version or product type.

            Registry successfully unloaded.

            GetImageSystemDirectory: c:\bootsect.dat

            Architecture is: X86

             

             

            source path to download: \\XXXXXXX\ldmain\landesk\files\drivers\drivers.db3

            dest path for download: c:\bootsect.dat\LDDriverStore\drivers.db3

            Opening SQLite3 database at location: c:\bootsect.dat\LDDriverStore\drivers.db3

             

             

            Downloading from downloadfiles!

            Download return count: 0

            OS Version: 0.0

            No drivers were found that matched the hardware.

            Architecture: X86

            Write : UpdateHAL = ACPIAPIC_MP,%WINDIR%\Inf\Hal.inf failed

            Replacement HAL : ModifyHALTypeInSysprepInf fail.

            Replacement HAL error.

            GetImageSystemDirectory: c:\bootsect.dat

             

             

             

            Je pense que le soucis viens des lignes :

             

            Failed to open "Software1\Microsoft\Windows NT\CurrentVersion" key!

            Could not determine Major and Minor version or product type. 

            • 3. Re: HII error during the provisionning
              Rookie

              Effectivement si il n'arrive pas à sonder le type d'OS il ne trouvera pas de drivers pour tel type d'OS.

               

              Essayez ceci Depuis WINPE :

              reg load HKLM\SOFTWARE1 c:\bootsect.dat\system32\config\software

              lancez regedit depuis winPE

              verifier que HKLM\SOFTWARE1\Microsoft\Windows NT\CurrentVersion existe et possède une sous arborescence

              relancez le client HII manuellement : x:\ldprovision\Hiiclient.exe

              et repostez le log HII

               

              A mon avis c'est un problème de path ..