I hav the same problem on iPhone 4 and 4S with iOS 6.
We have verified this is indeed a defect. We are fixing it now and will submit an update to the Apple app store. It could take up to ten business days for Apple to approve the update and post it to the app store.
New Portal App is available on Apple Store since Yesterday...
But after update it the application crash just after starting... (trying 6 time...)
- iOS 6,
- iPhone 4s,
- French language...
Message was edited by: Thomas Collignon
Case already open Updated with this new issue (Case #00582414).
I hav the same problem than Thomas, on IOS 5.1.1 or 5.0, on iphone 4 and iphone 4s on french language
but i's OK on iOs 6 on iPhone 4s on french language.
Thanks for futur correction
Can you give me more detail on the application crash? Does it throw and error if so what is the error etc. You can either update your ticket with that info or reply to this thread.
it's on the launch of the application, the green screen appeard wihout icons and quit;
if I reboot my iPhone, the first launch is ok, but if I update, the application crash, and it'i impossible to relaunch without a reboot.
For anyone still watching this thread we have fixed this issue and the Portal is available for download from the iTunes store now.