2 Replies Latest reply on Nov 28, 2012 8:03 AM by michellereaney

    Sort order of escalation point collection on window tab and process tree


      Hi All,


      I wonder if anyone could help me with this?


      I have added Escalation Points as a collection on my Incident and Service request windows however I cannot seem to get them to appear in order.


      Webdesk seems ok but in the console they are just in a random order.(see below)

      Does anyone know how i can sort these in order?