I have been reading the following and have created a few blank datetime fields on my call window.
Is it possible to have a blank DateTime field?
Date fields from related objects only show today's date
The reason I want to do this is to add dates such as internal and external deadlines for FOI requests.
I cannot seem to get these dates to pull through to anywhere else though?
E.g i have a field called internal deadline on my main call window which i would like to be on the task window so i dragged the attribute from call to task call and added the field on my task window but the data does't seems to pull through
i have had a quick look at copy rules but can't seem to set the field to copy related? even if i create a string attribute
i have looked at a calculation but don;t know what i am doing!
Also if i run a query from process using this attribute from a relationship created between call and process it just comes up a blank field on the results but it is populated.
If you need me to explain this in more details please contact me.