Case opened to Support with Number 00582414.
Wanted to add some more information.
What happens in you get the green LD Portal splash screen and then it simply crashes back to the home screen. No errors, nothing shown. It doesn't matter if you reboot the phone, force quite the app or uninstall/reinstall. Same thing applies
Thanks for the information. Unfortunately we can no reproduce this error in our labs here. Can one or both of you go to http://www.leapingbytes.com/blog/ios_crash_reports eand genenerate a crash report and send it me. You can attach it here if you like.
I am not seeing a crash report for LANDesk in the listing. I do see a lot of others in the listing, just nothing that says LANDesk on it. Thoughts?
LANDesk Case Number 00584898 has been updated.
The following comment has been added to the case:
We have set this up here and reproduced the issue.
We're submitting this up the chain now, I'll let you know when I hear more.
Interesting enough, one a fresh iphone with nothing but iOS 6, it works fine. Perhaps there is something happening on the update or being stored on the phone?
Crash reports are named "Icarus_xxx".
I have sent 5 Crash Reports for Case #00582414.
Yeah I just got the device that Chris duplicated it on in my hand.
I have an iPad that was upgraded to iOS 6 and then I updated the app on it this today and it is working fine. I will keep you posted on what we se or if we need anything else from you.
Thanks Thomas I will get those to engineering.
after a full uninstall (remove application), new installation by the app Store and entry connexion information, the application don't crash; if I' quit and relauch, It's OK, no crach; but, this solution is no the finaly solution, I hav since 360 iPhone, iPad, It's no possible to reinstall the application fully on all device.
The test is on a iPhone 4S and iOs 5.0 and 5.1.1; us device are iPhones 4, 4S and 5, ipad 1 and 3,3 and we are iOS 5.0, 5.1.1 and iOS6.
Thanks for the update and posting a possible work around. We are working on this issue, I will let everyone know when this is resolved or what steps will be to resolve this fully.
For anyone still watching this thread we have fixed this issue and the Portal is available for download from the iTunes store now.