I've searched for a resolution to this but can't find anything. Maybe someone has seen this before....
I am getting an error when the Change process is trying to automatically raise a parent change.
I had a bunch of pre-populated information from the original change when it failed first time. I then removed all of that so it would create a blank change and continued to get the same error, even after restarting the console.
Does anyone know the root of this? Or have any suggestions as to why I can;t automatically raise a parent change? Happy to share process diags etc....
I was on a Servicedesk bootcamp course with LANDesk a couple of weeks ago which was my first exposure. Still a bit of a Noob I'm afraid!