1 2 Previous Next 27 Replies Latest reply on Nov 15, 2012 6:15 AM by masterpetz

    To see or not to see.... that is the question (Permissions)


      Hi All, this may be a very basic (and easy) fix.  I have created Service Desk Groups as an Administrator in both Web and Console which I am pleased to say work!  However when I log in as a standard user the only group I see on the shortcut bar is "Queries".  I've tried everything within my limited knowledge but I'm now of the opinion that it is a permission thing.  Any advice would be appreciated.  Be kind I hope to go to SD Bootcamp very soon.

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