I was running 9.0 sp3. We upgraded to 9.5 to support Windows 8. Now I have several problems and a few questions.
1: the Landesk Mobility Portal is now broken. When I open the Landesk Portal it is unable to load the catalogs. I receive the message "Unable to read the library." Any ideas on how to fix this? Can I reinstall just the mobility portion and have it overwrite the problems perhaps?
2: Landesk Antivirus pops up saying I need a new license key. Where do I get this?
3: This is not so much releated to the upgrade but it still ties in: we recently changed ISPs. Out Gateway device had a Public IP and a private IP. With our new ISP I had to pass the Public connection through our firwall/router and use a nat translation. So now the Gateway device has an IP on the LAN whic is translated to a public IP from the ISP. Correct me if I am wrong but in the Managment suite under Configure -> management gateway I still put the new public IP int the "gateway public IP address" field because this is the info used by configbroker when makeing the broker.config file for the agents?
4:Part 2 of the above question is do I have to now rebuild and recreate the agent executable and redistribute it to all the PCs in order for them to know the new IP of the Gateway or will it work using the Gateway public name still (ie. ldgateway.domain.com) since it was updated in or domain name provider's DNS records? Basically my question here is how to I update the agents with the new info or do I even have to.
5: Does the 9.5 upgrade effect the ability of agents to see the Core?
Any help on these questions is appreciated.