12 Replies Latest reply on Dec 19, 2012 2:49 AM by Rasikaw

    Software Distribution Error

    Rookie

      I distributed some software to several PC threw consol, but some of the machine cannot distribute software which were successfully distribute earlier, same configuration settings. I attached the return errorDist_error.gif

        • 1. Re: Software Distribution Error
          mrspike SSMMVPGroup

          That is not going to be enough information to help.

           

          Look inside the folder C:\Program Files (x86)\LANDesk\LDClient\Data

           

          Sort by date, you should see files called "sdclient_taskXXX.log", if you look in there you should be able to gather more information about why the push failed.

          • 2. Re: Software Distribution Error
            Rookie

            There is nothing call "Data" inside LDClient folder and "sdclient_taskxxx.log" file

            • 3. Re: Software Distribution Error
              mrspike SSMMVPGroup

              what version of LANDesk are you using?

               

              Are you saying you do not have this folder:
              C:\Program Files (x86)\LANDesk\LDClient\Data

               

              If you do the file name inside to look for would be similar but not exact, where I have xxx you would have id numbers

              • 4. Re: Software Distribution Error
                Rookie

                This is what it says

                 

                --------------------------------------------------------------

                Mon, 17 Dec 2012 16:05:16 File (\\192.168.100.101\software\AdbeRdr1012_en_US.exe) is not in cache

                Mon, 17 Dec 2012 16:05:16 ILdDownloading file to C:\Program Files (x86)\LANDesk\LDClient\sdmcache\ldlogon\FileLists\taskmanifest.LANDESK95-1.39.6.ini, attempt 0

                Mon, 17 Dec 2012 16:05:16 Only go to source for download.

                 

                Mon, 17 Dec 2012 16:05:16 About to call DownloadFiles (1 files) with these settings:

                Mon, 17 Dec 2012 16:05:16 m_allowedBandwidthWAN: 100

                Mon, 17 Dec 2012 16:05:16 m_allowedBandwidthLAN: 100

                Mon, 17 Dec 2012 16:05:16 m_maxDiscoveryThreads: 15

                Mon, 17 Dec 2012 16:05:16 m_discardPeriodSeconds: 604800

                Mon, 17 Dec 2012 16:05:16 m_preserveDirectoryStructure: 1

                Mon, 17 Dec 2012 16:05:16 m_bUseWanBWForPush: 0

                Mon, 17 Dec 2012 16:05:16 m_bSynchronize: 0

                Mon, 17 Dec 2012 16:05:16 m_downloadControl: SourceOnly

                Mon, 17 Dec 2012 16:05:16 m_preferredServerControl: NoPreferredServer

                Mon, 17 Dec 2012 16:05:18 ILdDownloadFile returned 0

                Mon, 17 Dec 2012 16:05:18 processing of package is complete, result 229392397 (0x0dac400d - code 16397)

                 

                Mon, 17 Dec 2012 16:05:18 File (\\192.168.100.101\software\AdbeRdr1012_en_US.exe) is not in cache

                Mon, 17 Dec 2012 16:05:19 LSWD or Executable Client Thread

                Mon, 17 Dec 2012 16:05:19 PackagePath:     [\\192.168.100.101\software\AdbeRdr1012_en_US.exe]

                Mon, 17 Dec 2012 16:05:19 Processing generic executable

                Mon, 17 Dec 2012 16:05:19 Failed launch process (error 2, 0x00000002)

                Mon, 17 Dec 2012 16:05:19 Launched application '\\192.168.100.101\software\AdbeRdr1012_en_US.exe' ('') result 1636816

                Mon, 17 Dec 2012 16:05:19 Installation result 8DB5F9D0

                Mon, 17 Dec 2012 16:05:21 The nostatus flag has NOT been set.

                Mon, 17 Dec 2012 16:05:21 Sending task status, cmd line -coreandip=LANDESK95-1:192.168.100.101 -taskid=39 -retcode=-1917453872 -complete -pkgid=6

                Mon, 17 Dec 2012 16:05:23 processing of package is complete, result -1917453872 (0x8db5f9d0 - code 63952)

                ---------------------------------------------------------------------------------------

                • 5. Re: Software Distribution Error
                  Apprentice

                  The -1917453872 number looks like a permission issue, have you changed your password recently or is the account locked out...

                  Thats where I would start first.

                   

                  I had a wierd issue like I mentioned-the AD account locked out..

                   

                  Steve

                  1 of 1 people found this helpful
                  • 6. Re: Software Distribution Error
                    Benjamin THIEN Specialist

                    Hi,

                     

                    And for Adobe reader, i don't think you can install it like this, you have to get the.MSI file first...

                    Have a look at www.itninja.com and you type adobe reader in the search field.

                    Maybe it only this.

                    Have you try to use software deploymennt with and software like winrar, with this you can choose .EXE file and it's easy, you 'll see if it works like this.

                    Ben

                    • 7. Re: Software Distribution Error
                      mrspike SSMMVPGroup

                      Ben,  You can call the .exe, you might need to use switches, but it does work

                       

                      X Rasika, what settings are you using for your Delivery method, run from source or download?

                       

                      What if any switches / command line options are you using?

                       

                      If you navigate to C:\Program Files (x86)\LANDesk\LDClient\sdmcache   on the client, if you drill down in the subfolders, is the file there (if using download)

                      • 8. Re: Software Distribution Error
                        Rookie

                        No password change

                        • 9. Re: Software Distribution Error
                          Rookie

                          Earlier I was install this .Exe file to several machines. At that time no issues such like this

                          • 10. Re: Software Distribution Error
                            Rookie

                            I found the error!!!. it was no connectivity to target machine. Cannot open software folder due to some error.

                             

                            Thank you every one....

                            • 11. Re: Software Distribution Error
                              Rookie

                              As said it could be the account locked out or password issue...The other issue it could be is the share in IIS is not set correctly on that server as you mentioned...First check the security on the share, then check the IIS, try and browse to the folder via a browser, if you can but cannot run the exe you may have to check that the exe exception is listed in IIS...there are post on the IIS share..

                               

                              steve

                              • 12. Re: Software Distribution Error
                                Rookie

                                In Landesk Version 9.5, Only once can distribute software. After that when we trying to distribute software in schedule task it says "Task queued at client for execution". How we solve this?

                                 

                                SDP-LDMS.gif