2 Replies Latest reply on Dec 14, 2012 5:36 AM by Axell

    User is not authorised to perform Read operations on the Config._Services1 class type

    neil_p1000 Apprentice

      Hi all

       

      We have a bit of an issue with one of our analysts gaining acces to open problems. When he looks at problem management and tries to open a problem he gets the below message but it only seems to be ones at an open status any at known issue or diagnosing work fine.

      only 1 Analyst having this problem?

       

      There has been an unexpected error. Click Continue to return to the previous page.

      Authorisation failure. User is not authorised to perform Read operations on the Config._Services1 class type.

       

      cheers

      Neil