2 Replies Latest reply on Jan 4, 2013 9:21 AM by burdsjm

    Getting Distribution packages to Show up in Software Distribution Portal

    Rookie

      We have own the software for a few years and have gotten a few packages to show up in the Software Distribution Portal.  We upgrade to 9.5 and I can't see to figure out how to get it to show on the computers.

       

      Our old ones show up as a type Policy and the new ones show up as a scheduled task.  I inserted a picture below.

       

      Capture.PNG

       

      Steps I used.

      1. Make a new distribution package.  (Completes successfully)

      2. Right click on package and create scheduled task.

       

      The scheduled task looks different too.

      Capture2.PNG

       

      Also on the landesk server since the upgrade the policy services hasn't been able to start.

      Capture3.PNG

       

      Not sure if it's related.

       

      Any help would be awesome.  I love LANDesk!

       

      Thanks,
      Jason

        • 1. Re: Getting Distribution packages to Show up in Software Distribution Portal
          Frank Wils ITSMMVPGroup

          Did you assign a Policy based Delivery method to the task? The icon seems to indicate the task isn't started. When you start it again, what does the policy.sync..log in the ldclient map of your target say? Does it download the task XML?

           

          The Policy invoker message is not related. You had a LANDesk Agent on your server before the upgrade and now not anymore apparently, which included the Policy Invoker Service. It is a LANDesk Agent service, not a Server service.

           

          Frank

          • 2. Re: Getting Distribution packages to Show up in Software Distribution Portal
            Rookie

            Sorry I must have deleted and recreated the task a few times and forgot to start this one.

             

            Started it.

            Capture4.PNG

             

            Capture5.PNG

             

            This one works.

            Capture6.PNG

             

            Capture7.PNG

             

             

            Policy.sync.log from the client.  I have no idea what the 169.254.36.68 address is.

             

            Fri, 04 Jan 2013 10:10:57 [START] Policy synchronization stated.

            Fri, 04 Jan 2013 10:11:15 Sending policy request to core server.

            Fri, 04 Jan 2013 10:11:15 Requesting policy for {74075DDD-1A63-8A47-994E-65D474D60A67}, user NET2\Administrator, ldap user , ladp machine

            Fri, 04 Jan 2013 10:11:16 Web request returned 0 The web request was successful.

            Fri, 04 Jan 2013 10:11:16 Has Policy downloaded from core

            Fri, 04 Jan 2013 10:11:17 Processing new and updated remote operations

            Fri, 04 Jan 2013 10:11:17    In LoadNewAndUpdatedOperations

            Fri, 04 Jan 2013 10:11:17    Out LoadNewAndUpdatedOperations

            Fri, 04 Jan 2013 10:11:17    In ConvertDataTable

            Fri, 04 Jan 2013 10:11:17    Out ConvertDataTable

            Fri, 04 Jan 2013 10:11:17    In RemoteOperationDownload::Download

            Fri, 04 Jan 2013 10:11:17 Preparing to download file SDClientTask.LANDESK01.110.xml (hash nsJLV+ljksSEQ+2ocVcLAQ==)

            Fri, 04 Jan 2013 10:11:17 Downloading files to C:\ProgramData\LANDesk\ManagementSuite\landesk\files\

            Fri, 04 Jan 2013 10:11:18 7348 1876 Performing TCP connection with a timeout of -1 milliseconds

            Fri, 04 Jan 2013 10:11:19 7348 6976 Performing TCP connection with a timeout of 2500 milliseconds

            Fri, 04 Jan 2013 10:11:19 7348 6976 SAD ProcessNeedFileReply about to download SDClientTask.LANDESK01.110.xml from peer 169.254.36.68

            Fri, 04 Jan 2013 10:11:50 7348 6976 Performing TCP connection with a timeout of -1 milliseconds

            Fri, 04 Jan 2013 10:11:51 7348 6976 Performing TCP connection with a timeout of 2500 milliseconds

            Fri, 04 Jan 2013 10:11:51 7348 6976 SAD ProcessNeedFileReply about to download SDClientTask.LANDESK01.110.xml from peer 169.254.36.68

            Fri, 04 Jan 2013 10:12:22 7348 6976 Performing TCP connection with a timeout of -1 milliseconds

            Fri, 04 Jan 2013 10:12:23 7348 6976 Performing TCP connection with a timeout of 2500 milliseconds

            Fri, 04 Jan 2013 10:12:23 7348 6976 SAD ProcessNeedFileReply about to download SDClientTask.LANDESK01.110.xml from peer 169.254.36.68

            Fri, 04 Jan 2013 10:12:54 7348 6976 Performing TCP connection with a timeout of -1 milliseconds

            Fri, 04 Jan 2013 10:12:55 7348 6976 Performing TCP connection with a timeout of 2500 milliseconds

            Fri, 04 Jan 2013 10:12:55 7348 6976 SAD ProcessNeedFileReply about to download SDClientTask.LANDESK01.110.xml from peer 169.254.36.68

            Fri, 04 Jan 2013 10:13:26 7348 6976 Performing TCP connection with a timeout of -1 milliseconds

            Fri, 04 Jan 2013 10:13:26 7348 6976 Performing TCP connection with a timeout of 2500 milliseconds

            Fri, 04 Jan 2013 10:13:26 7348 6976 SAD ProcessNeedFileReply about to download SDClientTask.LANDESK01.110.xml from peer 169.254.36.68

            Fri, 04 Jan 2013 10:13:58 The remote operation file http://LANDESK01/landesk/files/SDClientTask.LANDESK01.110.xml was downloaded to C:\ProgramData\LANDesk\ManagementSuite\landesk\files\\SDClientTask.LANDESK01.110.xml.

            Fri, 04 Jan 2013 10:13:58    Out RemoteOperationDownload::Download

            Fri, 04 Jan 2013 10:13:58    In PolicyResponseData::ProcessExecuteOperations

            Fri, 04 Jan 2013 10:13:58 Processing remote operation SDClientTask.LANDESK01.110.xml

            Fri, 04 Jan 2013 10:13:58 AddTargetedPolicy succeeded

            Fri, 04 Jan 2013 10:13:59    Out PolicyResponseData::ProcessExecuteOperations

            Fri, 04 Jan 2013 10:13:59 Processing deleted remote operations

            Fri, 04 Jan 2013 10:13:59    In ConvertDataTable

            Fri, 04 Jan 2013 10:13:59    Out ConvertDataTable

            Fri, 04 Jan 2013 10:13:59    In WriteServerResponse

            Fri, 04 Jan 2013 10:13:59    Out WriteServerResponse

            Fri, 04 Jan 2013 10:13:59 Policy request has been processed.

            Fri, 04 Jan 2013 10:13:59 Checking for rescheduled policies

            Fri, 04 Jan 2013 10:13:59 [STOP] Policy Synchronization application complete.