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1. Re: We have recently activated our request process but the All IPC raise by date and analyst is not pulling request data
Chris_W Feb 5, 2013 7:00 AM (in response to kaboom)Karen,
The request domain is sperate from Incidents, Problems and Changes. You will need to amend your existing query to pull through records from the request domain or create a new query.
See document here page 171 onwards - http://community.landesk.com/support/docs/DOC-26318
Regards,
Chris
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2. Re: We have recently activated our request process but the All IPC raise by date and analyst is not pulling request data
kaboom Feb 5, 2013 7:15 AM (in response to Chris_W)Thank you, very much!