10 Replies Latest reply on Mar 5, 2013 2:43 PM by karenpeacock

    (Fresh install)404 error ServiceDesk.ConfigurationCentre

    Rookie

      Versions:

      Server 2008 R2

      IIS 7

      IE 9.0

      LANDesk Service Desk 7.5

       

      I'm not getting any help with support so I'm hoping someone here will be able to help me out.  I have a fresh install of Server 08 R2, I used the setup.exe for Service Desk and configured the installation although when it completed, IE came up to the configuration URL (http://localhost/ServiceDesk.ConfigurationCentre) with a 'Webpage cannot be found' error.

       

      I installed the IIS console and saw that everything was working and the web service was started.  The ConfigurationCentre virtual directory is pointing to the correct location, but I can't get the webpage to come up.  No log file entries have been reported.  I've had a level 2 ticket open for 4 days with no response other than to check if the web service was running.  Called their support line and I've been on hold for over an hour.  I followed the installed the guide to get this far.