4 Replies Latest reply on Feb 15, 2013 1:50 AM by mitchella

    Report For Support Groups with Users

    Apprentice

      Good Afternoon,

       

      I'm trying to create a report using the reporting tool in Service Desk. I'd like to report on Support Groups, adding the Users collection so that the users who are members of the group can be shown. The report works fine the other way around and going from user I can pull what groups a user is part of. Going from Group or Support Group I get an error message when trying to add anything from the users collection:

       

       

      Does anyone know why I get this going from Group only? I find it difficult to believe that I can get the groups that are attached to a user, but not the users that are attached to a group?

       

      Any help would be appreciated.

       

      Many Thanks,

       

      Anthony Mitchell