1 Reply Latest reply on Mar 7, 2013 5:46 AM by John Stuart-Robson

    Import LDAP field to custom Attribute but attribute is not available to add to Window

    GarethReeves Apprentice

      I am trying to import additional user data from our ldap connection, I need to add Department, Office and a few others. I found it difficult to find a target attribute for some of the mappings so I created a new attribute under system-end user so the new attribute appears in the mapping screen, so far so good the import seems to work. However I can not find away to add the custom attributes I created under system end user, when trying to add them under the Windows Manager in the Incident Window.

       

      How do I do this? any ideas greatly appreciated.

       

      Regards, Gareth