4 Replies Latest reply on May 1, 2013 8:59 PM by alanmengo

    Did anyone get conflict with SEP 11 firewall system file and get BLUE SCREEN in 9.5 agent?


      To whom it may concerns,


           As tilte. I have two customers got the same issues when they installed 9.5 Agent. After I checked the crash dump file with windbg tool, I found the probably causes are wpsdrvnt.sys and ldsecdrv.sys. Both customers installed the same SEP version and 9.5 agent.  The attached screenshot was got from windbg analysis. It's very very strange issue. Cause lots of customer have installed symantec products. I don't know why LDMS 9.5 agent conflict with symantec.