1 2 Previous Next 20 Replies Latest reply on May 7, 2008 1:43 AM by phoffmann

    exit code errors

    Rookie

       

      The application with process ID 00000904 terminated with exit code 229787744

       

       

      Where can I find information on what this and other exit codes mean? 

       

       

      I have a machine that hangs with the status of "machine successfully discovered" but eventually will time out and not receive the package.  I tried to run APM to start it but I then received the above exit code.

       

       

       

       

       

      Thanks,

      K

       

       

        • 1. Re: exit code errors
          phoffmann SupportEmployee

          What version are you running?

           

          The log talks about

          ""

          "c:\ldclient\amclient.exe /apm /s" was executed successfully with process ID 00000904 on PF-047-04

          ""

           

          ... we've not used "C:\LDCLIENT\" since ... I think 8.1 ...?

           

          You'll need to bring up a bit more information here on what your Core / Clients are running please.

           

          Thanks.

           

          Paul Hoffmann

          LANDesk EMEA Technical Lead.

          • 2. Re: exit code errors
            Rookie

             

            We are using version 8.7 with sp5. 

             

             

            I guess I should mention I am new with LD and my predecessor has moved on.  If you are not currently using LDClient and we still do... is that a problem?  Would that be why we have many deployment issues?

             

             

            • 3. Re: exit code errors
              phoffmann SupportEmployee

              Hmm - several possibilities here.

               

              1. - Your clients are still ancient. That could cause this and other problems.

              2. - The clients are supposed to send the location of their LDCLIENT directory ... it's possible that's somehow broken in your case.

              3. - Throw in certificate errors into the mix, but we'll see..

               

              So

              ... on a client where this happens, locate the LDCLIENT directory. Where is it exactly?

              ... on a client where this happens, what's the version of the LDISCN32.EXE file (that'll be in the LDCLIENT directory). It'll give me an idea of how old your client is.

               

              Let's begin with that, and we'll go from there.

               

              I'm certainly hoping you don't end up having 8.1 clients - they're ... what ... 4 years old or so by now :).

               

              Paul Hoffmann

              LANDesk EMEA Technical Lead.

              • 4. Re: exit code errors
                Rookie

                 

                C:\LDClient

                 

                 

                LDISCN32.exe is version 8.70.8.4

                 

                 

                 

                 

                 

                • 5. Re: exit code errors
                  Expert

                   

                  On your Core server open the NTSTACFG.IN# file (drive:\Program Files\LANDesk\ManagementSuite\ldlogon) and post this variable setting:

                   

                   

                  CLIENTDIR=%PROGRAMFILES%\LANDesk\LDClient

                   

                   

                  Above is the default for 8.7...

                   

                   

                  • 6. Re: exit code errors
                    Rookie

                    This may be a dumb question but.... Anywhere in the file?

                    • 7. Re: exit code errors
                      Expert

                       

                      Just do a search for CLIENTDIR there will be only one entry in the file and its toward the top...

                       

                       

                       

                       

                       

                      • 8. Re: exit code errors
                        Rookie

                        And what exactly will this do?

                        • 9. Re: exit code errors
                          Expert

                          Just post your CLIENTDIR= entry here from the NTSTACFG.IN# then we can determine next steps...

                          • 10. Re: exit code errors
                            Rookie

                            I did that.

                            • 11. Re: exit code errors
                              Expert

                               

                              I do not see that you have done that in this thread

                               

                               

                              Perhaps Im not being clear:

                               

                               

                              Please open the NTSTACFG.IN# file on your core server find the entry for CLIENTDIR= Copy that entire line and paste it into a reply post here...

                               

                               

                               

                               

                               

                              • 12. Re: exit code errors
                                Rookie

                                 

                                CLIENTDIR=C:\LDClient

                                 

                                 

                                Is what is there now. 

                                 

                                 

                                • 13. Re: exit code errors
                                  Expert

                                   

                                  OK well that explains the confusion about why the agent is using the old path for the default client location... Is there some particular reason that this was changed from the default for 8.7?

                                   

                                   

                                  Was this an upgrade install from an earlier version of LANDesk? Is this a new issue that was working before some event like an upgrade, or SP install ETC?

                                   

                                   

                                  As for the issue, there is no reason that the location you are using should not be fully functional... Can you clarify how you are launching the amclient task that is failing? Is it via the Remote Execute Function of the Remote Control session? If so please launch it from Start Programs or just browse to it from the Run key and run it with an /apm switch.

                                   

                                   

                                  • 14. Re: exit code errors
                                    Rookie

                                     

                                    I do not know why the default path was changed... as long as I have been doing this its been that.  I was surprised to hear that amclient is not being used by many.

                                     

                                     

                                    This issue along with others happen frequently.  I am new LANDesk and I am just trying to understand its workings etc.

                                     

                                     

                                    Yes I am runing apm via the Remote Execute Function of the Remote Control session. I do not understand what you mean by " If so please launch it from Start Programs or just browse to it from the Run key and run it with an /apm switch." If I do not remote execute I have a job and those are the only 2 ways I know how to launch APM.

                                     

                                     

                                    when you say.. Just bowse to it... can you be more specific?

                                     

                                     

                                     

                                     

                                     

                                     

                                     

                                     

                                     

                                     

                                     

                                     

                                     

                                     

                                     

                                     

                                     

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