1 Reply Latest reply on Apr 1, 2013 8:27 AM by zman

    Landesk Remote Control Service deletes after doing a policy update

    Rookie

      I just updated my core server from 9.0 SP3 to Landesk 9.5 with november client pack fix.  Prior to the client pack fix, i found an issue with updating agents.

       

      I mistakenly did not set my remote control policy correct so i push the changes out, soon enough, i found 90% of my machines remote control service was marked for deletion.  I had to redeploy the client to fix the problem.

       

      Now i have updated my core again with fix pack from november and deployed my agent "oops i deployed the agent that had the wrong remote control settings", in both cases remote control worked but after a policy update to fix the agent, service is marked again for deletion.

       

      This issue is reproduceable and very worrisom for me.  I found 9.5 buggy and not ready for production. 

       

      Please ease my mind.

       

      Thanks

      Tom Anderson