We have recently gone live with LANDesk and suddenly I've been asked to change the Incident Reference Number to start just after our old numbering system ended.. so 47932.
We have managed to do it to Process Ref, but thats not really the same. I dont see a way of doing in LANDesk, so I guess its all in SQL?
Does anyone have any knowledge on this?
Here is a link to disscusion about that:
Thanks for that.
Sadly the person who wanted this was persuaded to give up his ideas
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