3 Replies Latest reply on May 1, 2013 7:14 AM by John Stuart-Robson

    Items displayed in the Search drop-down in console

    Apprentice

      Hello all,

       

      does anyone know how to amend the list of available options (Incident, Change, Problem) that are displayed in the search list on the Console toolbar?

       

      We seem to have acquired a couple of new entries since our upgrade to 7.5 which is puzzling the analysts.

       

      Many thanks in advance,

      Keiron.

       

      search_drop_down.png