2 Replies Latest reply on May 30, 2013 1:13 AM by GarethReeves

    Issue adding database fields to HTML emails


      Can anyone advise how to identify the syntax to add in HTML emails to pull in database fields? for example I created a new Object "StartInvestigation" and created a new window to display the field InvestigationDetail associated with the new object. the html should then send the InvestigationDetail to the Analyst.

      The email arrives with the text string rather than the databse field.


      I can't work out how to get InvestigationDetail to appear in the email I have tried {InvestigationDetail}, {_InvestigationDetail}. I have other fields working just can not seem to get this new field to appear. If anyone can advise the syntax rules so I can work out what I need to add, that would great.


      Thanks in Advance.