1 Reply Latest reply on May 31, 2013 7:19 AM by Carl.Simpson

    Server migration

    John.Knittl Apprentice

      We are migrating our Service Desk suite servers (web & App) and the DB server to new servers (with new names and IP addresses).


      Does anyone have any advice/documentation on how to perform the migration.


      Thank you

        • 1. Re: Server migration

          You will be amazed at how easy it is.


          Basically, treat everything like a new install.  The big difference is that instead of taking the virgin OOTB DB and restoring it to a SQL server, you restore your existing SQL DB to the new SQL server.  I turn off the LDSD servers (web and app) before backing up the SQL DB.  When setting up the Service Desk instance, it will ask you where your data is.  It really is that easy.