We have roughly 900+ iOS devices in our envirornment, and we've started noticing that the LP portal on several devices will no longer allow anybody to log into the portal.
We've tried numerous different things:
Verified network connectivity
Verified the accounts were not locked out in AD
Verified the URL (https://mdm.<domain>.com/launchpad.cloud)
Verified the passwords
Disabled/Enabled the account in AD
Reset the passwords in AD
Deleted the app and reinstalled it
Restarted the device
Tried other accounts on the same device and still failed to log in.
Tried the account in question on another iOS device, and was able to log in on the first attempt.
The only way we are able to log into the portal once it fails, is to completely wipe the device back to factory defaults, and start from scratch. I opened a case number 00640920 with LANDesk, but wanted to see if anybody else has experienced this issue.