I would like to filter KB article list by knowledge domains, to prepare for customer list of articles:
My design is:
- KB domains: Analyst, Enduser - contains articles for all customers, Customer1, Customer2... - contains articles specific to customers (i.e names, accounts...)
Each customer is "member" of two KB domains: EndUser - general one and Customer... - specific one.
The goal is to put on dashboard all articles from two domains. It is easy to filter articles by analyst/enduser as a static criteria, but is there a way to filter articles by "current knowledge domain name"?