2 Replies Latest reply on Jul 23, 2013 12:55 PM by Maag

    Installation issues with Avalanche SE 5.3 on Windows Server 2008 R2

    Rookie

      Hi there

       

      We are attempting to install Wavelink Avalanche SE 5.3 on a Windows Server 2008 R2 box and are having issues installation PostgreSQL.

       

      Steps:

      1. We run the program AvalancheSE_530572 and RemoteControl413.exe - say yes to install of both components
      2. - install RemoteControl -> proceeds OK.
      3. Installing JRE- proceeds to Avalanche installation
      4. Set the PostgreSQK super user account password to a non-dictionary word.
      5. The installer then runs through some dialogs:

                checking for postgresql

                copies many files

                installing the jre...please wait

       

      6. installing database support

      7. creating database

       

      Then it shows:

      8. running database script file

      - 4 times

       

      9. Then fails with: "installation cannot continue due to the following error:

       

      org.postgresql.util.PSQLException: Connection refused. Check that the hostname and port are correct and that the postmaster is accepting TCP/IP connections."

       

      It appears that PostgreSQL fails to install. I have actually tried to manually install PostgreSQL a few days ago- thinking that Avalanche was simply failing to connect to an existing instance.

       

      The Windows firewall is OFF. I am logged on as an administrator.

       

      I was wondering where I can go to get more logging information and hopefully find out what is going on here.

       

      Bright ideas welcome!

       

      Regards and thanks

       

      Tim Muir

      RFBS