2 Replies Latest reply on Jul 23, 2013 12:55 PM by Maag

    Installation issues with Avalanche SE 5.3 on Windows Server 2008 R2


      Hi there


      We are attempting to install Wavelink Avalanche SE 5.3 on a Windows Server 2008 R2 box and are having issues installation PostgreSQL.



      1. We run the program AvalancheSE_530572 and RemoteControl413.exe - say yes to install of both components
      2. - install RemoteControl -> proceeds OK.
      3. Installing JRE- proceeds to Avalanche installation
      4. Set the PostgreSQK super user account password to a non-dictionary word.
      5. The installer then runs through some dialogs:

                checking for postgresql

                copies many files

                installing the jre...please wait


      6. installing database support

      7. creating database


      Then it shows:

      8. running database script file

      - 4 times


      9. Then fails with: "installation cannot continue due to the following error:


      org.postgresql.util.PSQLException: Connection refused. Check that the hostname and port are correct and that the postmaster is accepting TCP/IP connections."


      It appears that PostgreSQL fails to install. I have actually tried to manually install PostgreSQL a few days ago- thinking that Avalanche was simply failing to connect to an existing instance.


      The Windows firewall is OFF. I am logged on as an administrator.


      I was wondering where I can go to get more logging information and hopefully find out what is going on here.


      Bright ideas welcome!


      Regards and thanks


      Tim Muir