0 Replies Latest reply on Aug 8, 2013 2:56 PM by misterbond4u

    How to install Data Analytics 9.51 w/ Patch77 on LDMS 9.5 (not SP1)


      I’d like to help you avoid the frustrations that I went through in determining the correct license credentials and install sequence for Data Analytics 9.51 for LDMS 9.5 without SP1. For SP1, the installations are still the same but the Activation of LDDA 9.51 in LDMS 9.5 SP1 is integrated into LDMS opposed to needing to activate LDDA 9.51 independently.


      1 - On your Core or test Core, install LDDataAnalytics.exe, then reboot - http://community.landesk.com/support/docs/DOC-26994 - Under Additional Component Downloads: Data Analytics for 9.5


      2 - After the reboot, install LDDA.exe, then reboot - http://community.landesk.com/support/docs/DOC-29070 - Under Download Links: LANDesk Data Analytics Update


      3 - At the Activate Data Analytics Components window, enter your specific Data Analytics license credentials. If you’re still on 9.5 and not SP1, make certain you use your specific DA credentials. Your LDMS Core creds will not work here.


      4 - If for some reason you need to close out of the activation, you can always go back in via here: \Program Files (x86)\LANDesk\ManagementSuite\ManagedPlanet.Activate.Client.exe In my case, I closed out, installed the Patch77, rebooted, then activated.


      5 - After the reboot from #3 or the activation from #4, install LDDA951Patch77.exe - http://community.landesk.com/support/docs/DOC-29101 - It’s the attached .zip file to that page (document)