1 Reply Latest reply on Aug 22, 2013 2:36 PM by dmshimself

    Best Method for Integration between Service Desk and LDMS

    dodiy.m Apprentice

      Hi,

       

      Currently I'm using Service Desk 7.5 and want to do integration with LDMS. Its to make the configuration items in LDMS can be viewed in Service Desk.

       

      Fyi, normally when do integration with other Configuration Manager tools such as Microsoft SCCM, I will create DB viewer in SCCM database and import it daily. I'm just curious if there are another methods that best for the integration because it comes from same company

       

      Thanks

      Dodi