Hello LANDesk community.
I have a rather basic question. I'm working through the Service Desk Lab manual, and in it you are asked to create PC design processes. I find I understand the concepts of actions (as they relate to objects and windows) quite well, but the manual does a very poor job at explaining what Assignments are, why you might want to pre-populate the Title field, or even why you want them at all.
I understand that the exercise wants me to assign the approval, but what does that have to do with an assignment at the very beginning and end of my workflow?
See screenshot for reference. Please help.