4 Replies Latest reply on Jan 24, 2014 6:28 AM by Frank Wils

    Difficulty with encryption

    Rookie

      I'm looking to decrypt some files.  One of my new users comes from a company that utilized "Credant Mobile Guardian Shield" to encrypt flash drives in use.  She's brought me her flash drive loaded with important file templates and documents she created herself, but the executable that is supposed to allow us to access the files is broken and won't launch.  Since I don't have this software, I'm not sure how to get her files decrypted.  Is there a demo of the product available?  I didn't see any such thing on the LANDesk website but I might be overlooking it.  All I need is to get her files decrypted so we can get them off her flash drive.

       

      Thanks in advance for any help or advice.

       

      Chris