2 Replies Latest reply on Sep 24, 2013 5:05 AM by tuti

    Create KPIs and services using Management Information

    Apprentice

      Hi Everyone,

       

      Does anybody hava example how to create KPIs and services using Management Information?

      Or anybody can help me if I want to create trend chart to show for example: which support group that work past the SLA expired time?

       

      Warm Regards,

      Tuti