4 Replies Latest reply on Sep 26, 2013 8:03 AM by GarethReeves

    Unable to remove unwanted actions

    GarethReeves Apprentice

      We have inherited some actions that we do not use. For example Detach Change and Add Task. These are not used and a re not listed in the process but appear as Actions. I have found in Object Designer the attribute and actions using the manage actions (Incident changes collection on the Incident) but I can only add actions not remove existing ones. Delete is greyed out in Actions Manager.

       

      Any Ideas? our actions menu has around 8 actions we do not use and we a restruggling to remove them. I am assuming som dependancy somewhere but can not see where.

       

      Thanks,