3 Replies Latest reply on May 1, 2015 10:05 AM by karenpeacock

    Assigning/Emailing Knowledge Articles


      Hello All


      I have a requirement to deliver a Knowledge Management Article process whereby articles are technically approved before it gets published.  Has anyone got any ideas how I can assign an article to approved.  It needs to be visible so an email is also required,


      What I have tried is to create a request that handles the approval/email, however had little success.  Other option (which I will try) is to have an approval action whereby the analsys is specified.  I just then run a query against it.


      Any one else have any suggestions?